Job description:
We seek a dedicated Front Office Agent for Season 2022.
Our partners are a group of hotels in Greece. Our mission is to offer the highest level of expertise with the most impressive results. We are looking for partners who share the same philosophy with us and put our people first.
We offer a supportive team environment and real opportunities to learn, grow and purchase the career of your dreams. Would you like to join us?
Responsibilities:
- Greet and welcome visitors in a professional manner
- Organize reception area
- Answer and address incoming phone calls in a timely and polite manner; deliver messages accurately
- Follow hotel policies and procedures for providing excellent service standards
- Liaise with all departments and ensure guests satisfaction at all times
- Receive and handle payments, check-in & check-out procedures in an efficient manner
- Support the General Manager and other departments in administrative duties
- Receive, sort and distribute daily mail/deliveries
Qualifications:
- Degree in Hospitality/Tourism
- 2 years minimum experience as a Front Office Agent in a 5* Hotel
- Knowledge of Hotel PMS
- Excellent command of English is
- Very good knowledge of a second foreign language will be considered an asset
- Self-motivated, enthusiastic and customer-oriented
- Excellent MS Office skills
- Strong communication and interpersonal skills
- Teamworkrk spirit
- Customer service attitude
Benefits:
- Accommodation and 1 meal per day
- Competitive salary package
- Pleasant and friendly working environment
- Constant training